Mr D Food Driver Operations Cordinator

We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Driver Operations Lead.

Your responsibilities will include:

  • Final interviews for independent Mr D Food driver partners
  • Onboarding of new drivers
  • Training of new drivers
  • Handing out of driver uniforms and hot bags
  • Driver compliance checks
  • Driver complaint investigations
  • First level support for Mr D Food drivers
  • On the ground assistance with the sourcing of Mr D Food drivers
  • Final document collection and activation of independent Mr D Food driver partners
  • Activating drivers at training locations (this includes public spaces) before shifts till early/late in the evening including on weekends
  • Being on standby for call out driver support and dispute resolution till the end of Mr D Food operating hours including on weekends

Attributes required:

  • Able to deal with people from various levels
  • Willingness to share knowledge and develop people
  • Able to work under pressure
  • Self-motivated, self-monitoring & self-disciplined
  • Dynamic & energetic
  • Excellent Communication Skills
  • Fluent in English
  • Conversational knowledge of Zulu, Xhosa and/or other African languages is considered an advantage
  • Able to motivate and lead teams
  • Learning agility & adaptability
  • High degree of personal motivation and resilience
  • Strong coordinating skills

Qualifications and Experience:

  • Matric
  • Tertiary qualification would be advantageous
  • Minimum 2 years proven working experience in a relevant role

Other Requirements:

  • Ability to work on a rotational shift basis that include evenings and weekends
  • Access to own vehicle
  • Driver’s license (Code B)
  • Access to own Android smartphone

The Environment:

  • employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it’s all in the execution after all.
  • We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

  • is respectful but forthright
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is business SMART. Able to think about problems from a business perspective using technical and product input;
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for
    thinks like an owner of the business

If you meet the above you are an Extraordinary Mind so come and join us!

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