Mr D Food Driver Operations Cordinator

We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Driver Operations Lead.

Your responsibilities will include:

  • Final interviews for independent Mr D Food driver partners
  • Onboarding of new drivers
  • Training of new drivers
  • Handing out of driver uniforms and hot bags
  • Driver compliance checks
  • Driver complaint investigations
  • First level support for Mr D Food drivers
  • On the ground assistance with the sourcing of Mr D Food drivers
  • Final document collection and activation of independent Mr D Food driver partners
  • Activating drivers at training locations (this includes public spaces) before shifts till early/late in the evening including on weekends
  • Being on standby for call out driver support and dispute resolution till the end of Mr D Food operating hours including on weekends

Attributes required:

  • Able to deal with people from various levels
  • Willingness to share knowledge and develop people
  • Able to work under pressure
  • Self-motivated, self-monitoring & self-disciplined
  • Dynamic & energetic
  • Excellent Communication Skills
  • Fluent in English
  • Conversational knowledge of Zulu, Xhosa and/or other African languages is considered an advantage
  • Able to motivate and lead teams
  • Learning agility & adaptability
  • High degree of personal motivation and resilience
  • Strong coordinating skills
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Qualifications and Experience:

  • Matric
  • Tertiary qualification would be advantageous
  • Minimum 2 years proven working experience in a relevant role

Other Requirements:

  • Ability to work on a rotational shift basis that include evenings and weekends
  • Access to own vehicle
  • Driver’s license (Code B)
  • Access to own Android smartphone

The Environment:

  • employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it’s all in the execution after all.
  • We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

  • is respectful but forthright
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is business SMART. Able to think about problems from a business perspective using technical and product input;
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for
    thinks like an owner of the business
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If you meet the above you are an Extraordinary Mind so come and join us!

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