Quality Supervisor

Our client is looking for a Quality Supervisor, to join their team.

Duties & Responsibilities

  • Ensuring full implementation of the food safety program (food safety certification requirement), ensuring communication, training, and promotion of the program amongst management and staff.
  • Efficiently utilizing all resources to meet customer, company, legislative requirements and to drive a culture of continuous improvement
  • Ensuring that technical standards conform to Food safety requirements and regulations and performances communicated throughout the company
  • Maintaining and safekeeping of all supplier, product, and process specifications for the company’s products as well as the preparation, maintenance, and safekeeping of raw material and packaging specifications.
  • Managing internal audit system (internal processes, suppliers, and outsourced service providers)
  • Management and maintenance of non-conformance and corrective & preventative systems
  • Management of customer complaints system
  • Reporting to management on quality-related matters
  • Implementing and improving the necessary quality operational systems, processes, and procedures at the company
  • Documenting operational processes and procedures of the company
  • Ensuring that all appropriate records are kept for traceability throughout the company
  • Liaising with and evaluating all Technical Service Providers
  • Facilitating regular internal quality and food safety training for staff
  • Cost-effectiveness and identification of cost-saving opportunities and initiatives for the company
  • Supporting the development of efficiency programs within the quality department
  • Providing general and technical support to the logistics, quality, and operations teams
  • Assistance with any quality requirements on an ad hoc basis
  • Coordinating and supporting the management of strategic and quality projects
  • Management and improvement of the Health & Safety program
  • Assisting the facility with continuous improvement strategies on an ad hoc basis

Key Skills Required Skills

  • 5 Years of Experience


  • Strong interpersonal skills, problem-solving capabilities, and results orientated
  • Good prioritizing skills, time-management skills, and systematic way of working
  • Good project management skills and good timekeeping (follow through with projects)
  • Accuracy and attention to detail essential
  • Deadline driven and ability to handle pressure
  • Positive attitude and willingness to assist
  • Practical & logical approach

Relevant Tertiary Education

  • Minimum 3-5 year’s FMCG environment experience in a related position
  • Minimum 3-5 years experience in a Food Safety Management System (ISO 22000; FSSC 22000; BRC or
  • similar) and supervisor role
  • Experience and/or knowledge of Occupational Health & Safety
  • Excellent professional written & verbal communication skills in English
  • Must be computer literate in MS Office; Excel, Word, and Outlook (Pastel/Syspro will be advantageous/Pivot tables and V-Look Ups)