Retail Store Manager

Enthusiastic and service-oriented Store Manager needed at a new Retail Hardware, Paint company in Tokai.

Responsibilities include:

  • The overall management of a Retail Dulux Specialist Paints store, Sales Team and marketing campaigns of paints and other related products and
  • Manage develop and training of all staff.
  • Selling of paint products
  • Customer service regarding various colour shades, where and what and how to use and general advice on products
  • Invoicing of all products sold in the shop
  • Assist with marketing and promotion of products
  • Merchandising and management of stock in the shop
  • The daily handling of money and recordkeeping of cash, receipts, and card transactions
  • Specifications, estimations and quotations for clients and contractors
  • Responsible for the development, motivation, and training of staff
  • Ensure a high standard of customer service provided by staff
  • Handling of customer enquiries and after-sales complaints
  • Admin with regards to the ordering and receiving of stock, and regular stock takes

Management of other office duties:

  • Daily Banking – prepare and bank daily, prepare relevant banking reports and forward to HQ
  • Petty Cash – Control expenses, obtain approval for expenses, reconcile weekly, forward via mail to HQ
  • Records – daily filing of company documents to prescribed filing system for easy accessibility
  • Non-stock ordering – ordering of office supplies and other non-stock orders
  • Do daily Cash up
  • Upkeep of leave register book of staff
  • Any duties as required by Top Management from time to time.

Minimum Requirements:

  • 5 years retail management experience
  • Experience in the paint and hardware industry would be an advantage
  • Grade 12 (with business/economics studies and high-grade mathematics).
  • Appropriate tertiary education will be an advantage (E.g.: Management certificate/diploma)
  • Valid driver’s license
  • Fully bilingual (English and Afrikaans)
  • Good leadership abilities
  • Good attention to detail
  • Good multitasking abilities
  • Excellent customer service skills
  • Outgoing and energetic

Working Hours:

  • Monday to Friday: 07h30 to 17h00
  • Saturdays: 09h00 to 13h00