Perform planned services, repairs and maintenance on Forklifts and components in accordance to supplier standards and customer requirements.

Key Performance Areas

  • Understand and implement preventative maintenance
  • Identify and target opportunity for customer work
  • Fault finding
  • Assemble IC and Electric machines in accordance with BHBW and Hyster standards
  • Fit Telematics black boxes to the machines
  • Assist with the loading and unloading of containers
  • Partake in new machine stock take as and when required
  • Complete the PDI process and sign off new machines
  • Understanding of supplier warranty systems, policies & procedures
  • Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on forklifts on customer sites or at BHBW site
  • Provide mentorship to apprentices assigned to you
  • Maintain professional image when representing BHBW
  • Control own admin (Labour booking, service reports, part returns, expenses etc.)
  • Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
  • Maintain a safe working environment (according to safety policy and procedures)
  • Adherence to any reasonable instruction

Qualification, Experience and Competencies

Minimum Qualification

  • Qualified in relevant trade (e.g. Diesel/Petrol Mechanic/Earth Moving Equipment)
  • Drivers license – Code B
  • Valid forklift license

Minimum Experience

  • Experience on working of forklifts and earth moving equipment
  • 3-4 Years


  • Sound interpersonal and communication skills
  • Basic trouble shooting and problem solving skills
  • Machine specific technical knowledge and skills
  • Technical report writing
  • Basic business and financial understanding
  • Applicable product knowledge
  • Customer orientation
  • Able to work under without supervision
  • Good knowledge of Hydraulics
  • Willingness to work overtime and standby
  • Good auto electrical knowledge would be an advantage
  • Ability to work on all types of fork trucks including Big Trucks
  • Have a good selection of tools
  • Teamwork
  • Computer literate and basic understanding of forklift software
  • Ability to work under pressure and meet deadlines